Follow Up: Personal Information In Emails, Library Edition

Deleting messages

I posted a while ago about a security issue with TelstraClear’s webmail. Mainly that someone could access an email account through the referring URL gathered through visitor analytics tools available for most websites.

This made me think about the personal information that I have in my email account.

The library here in Christchurch includes users’ addresses in the header of all emails that they send out automatically (reminders about due books, holds, etc). I gather libraries around the country do this.

This always struck me as strange, because there’s no need to include this information.

An address isn’t the most private information in the world, but if someone broke into my email account, it’s something I wouldn’t like them to have.

So I asked the library about it. Here’s their response:

“Thank you for your recent query as to why postal address details are included in Christchurch City Libraries customer email notifications.

SirsiDynix, the integrated library system provider used by Christchurch City Libraries, have responded that identical address information is shown on both notification options [email and snail mail] because the reports draw on the same User Address information. Their opinion is that modifying the script to suit emailed notices would harm the report’s ability to print the needed addresses for mailed notices.

Unfortunately in-house report customisation is not currently a viable option because of time and financial constraints but we would certainly re-evaluate should there be further customer demand. We are not aware of any likely changes to the SirsiDynix system in the near future.”

No dice.

Image credit: Fiona Bradley

Follow Up: ASB Tertiary Accounts

Last month I posted about what I hate about banks. I mentioned ASB was trying to convert me to a tertiary account. Here’s some clarification around that, courtesy of ASB:

  • Tertiary accounts are available to anyone going past normal schooling to study, regardless of whether they are over 18.
  • Headstart (youth) and the Tertiary account have the same fees – both have no transaction fees.ASB's fee table
  • When you turn 19 a Headstart account migrates to a Streamline account that has more fees. The reason for the campaign is to direct students to a Tertiary account if they’re eligible for one.

Damien Leng, Head of Transactions says “We try to outline the full services of the tertiary account so that you know these are available to you when you are 18” and “I think we could be clearer with what is available to under and over 18’s”, which is great.

Family First’s Fair and Balanced Sex/Abortion Youth Poll

Votes

Family First ordered a poll (something they subsequently left out of their press release) on young people’s views on sex and abortion, and apparently most of them agree with Family First.

The poll

The poll was conducted by Curia, David Farrar of Kiwiblog’s market research company. The sample size was 600 15 to 21-year-olds from 6,000 nationwide phone numbers.

“Based on this sample of 600 respondents, the maximum sampling error (for a result of 50%) is +/- 4.1%, at the 95% confidence level.”

Of course, it isn’t actually independent at all because Family First got to choose the wording of the question and options.

Sex education

Do you think sex education in schools should teach values, abstinence and consequences such as pregnancy, or just teach safe sex?

  • Values, abstinence and consequences – 34%
  • Just safe sex – 19%
  • Both – 42%
  • Unsure/refuse – 5%

Safe sex gets ‘just’ put in front of it, but values, abstinence and consequences doesn’t. Did the 34% know they were choosing just values, abstinence and consequences?

Chief executive of Family Planning, Jackie Edmond points out that no organization actually advocates safe sex by itself.

Family First’s spin on this result:

“This is a direct rebuke from young people to the ‘use a condom’ and ‘everyone’s doing it’ messages being pushed by groups like Family Planning, AIDS Foundation and Rainbow Youth,” says Bob McCoskrie, National Director of Family First NZ.

Except, at least 61% support education involving condoms. And ‘everyone’s doing it’ isn’t a message safe sex groups send.

Parental consent for abortion

Provided it won’t put the girl in physical danger, should parents be told if their school-age daughter is pregnant and considering getting an abortion?

  • Yes – 59%
  • No – 34%
  • Unsure/refuse – 7%

Without a crystal ball there’s really no way to be sure that it “won’t put the girl in physical danger”. Why not trust the girl’s own judgment? The question suggests that physical danger is the only significant danger. There’s other considerations to be made. Emotional and financial harm, or being chucked out of home are all significant, but none come under physical danger.

“Parental notification laws in Texas, Michigan, Minnesota, and other US states have seen a drop in both the pregnancy rate and the teen abortion rate – a win-win situation for all concerned.”

I’m guessing that quite a few of these abortions have just moved to states with more liberal abortion laws.

Abortion in general

Do you believe an unborn child or foetus has a right to be born?

  • Yes – 56%
  • No – 28%
  • Unsure/refuse – 16%

Slightly more young women than young men agreed – 58% to 55%.

The conclusion based on gender is misleading. Slightly more young women than young men disagreed too, 28% to 27%.

 

Sex education, parental notification, abortion poll results (doc)

Here is Family First’s article on the results (if anything, you should read it to see the words cock, wank, orgasm and clitoris censored with asterisks).

Image credit: Democracy International

Financial Advice

Money

Here is a New Zealand Herald article that contains some shitty and some good advice about money.

Thumbs down

Buying over renting

Buy property young, preferably in your 20s. Move heaven and earth to get the deposit. Rent is wasted money.

Buying a house is not for everyone. Sometimes it doesn’t make financial sense for a particular person. Insurance, rates, money spent on repairs (~$5k~ a year) etc. sometimes make renting a better choice. Run the numbers.

Avoid fines

It’s moronic to incur fines. Like the maniac driver in a big red American-style pickup truck who overtook me on State Highway 2 on December 17, just to be pulled over and fined.

Yes, you shouldn’t speed etc. etc., but this doesn’t contain any useful advice if you do get a fine. Actual advice would be to set up an automatic payment account to a ‘Stupid mistakes’ savings account so you have money to pay inevitable fines.

NEVER SPEND MONEY EVAAAA

Every dollar is precious. Think before you spend it.

I regret frittering money on coffees and unnecessary eating out. It would be better to direct that money towards savings.

Needs and wants are often confused. This is perhaps the biggest financial mistake that people make.

If you enjoy a coffee a day, buy a coffee a day. If you enjoy eating out, eat out. There’s no point earning money if you don’t spend it on stuff you love. Cut back on the stuff you don’t care about, optimize existing spending (subscriptions and phone/internet/TV/power etc. plans) and/or earn more money.

Have a budget!!@@111

Track your spending. You can’t budget if you don’t know what you’re spending.

Perhaps the most popular piece of financial advice ever given out. How many people who write this actually do in it in practice, I’m not sure. Tracking your spending by typing into a spreadsheet or basically anything with mainly manual entry is doomed to fail. Xero with BNZ and ASB by itself both offer spending tracking services within online banking. Or, Xero allows the import of other bank’s transactions. Do mainly electronic transactions (because they can automatically coded into categories) and use these.

Credit cards

Credit cards make you look rich. Anyone can live well for a few years, but the debt catches up.

Credit cards with benefits that are automatically paid off each month are excellent.

Thumbs up

Judging people

People are too quick to judge others’ financial decisions, me included.

1) No one wants unsolicited advice. 2) You have your own problems to worry about.

Pay bills

Pay your taxes on time. The IRD has a big stick.

Pay all bills on time. Automate them. The IRD and other companies are always up for negotiation around deadlines.

Experiences

Spending money on experiences is good spending. I am eternally grateful that I sold all but one of my shares at age 22 (by coincidence in August 1987) and went backpacking through Latin America. It’s good spending if the experience enriches life.

Yes. Also, give experiences as presents instead of physical things.

Save for things. Automatically.

Save before you buy. A bit of a radical concept in 2011, but it can change people’s financial future.

Enter into interest-free deals cautiously

Interest-free hire purchase deals are for suckers. You still pay ad establishment fee and the majority of people fail to clear the debt on time and pay interest anyway.

These places invariably have great clauses such as charging you if you pay anything over the set monthly amount. Once you’ve finished paying the item off you get mailed offers from the company for ever and ever.

Avoid interest

Interest payments on personal loans, credit cards and HP are “idiot tax”. Why throw money away unnecessarily?

Work out how much something will really cost when interest is added before jumping into these. There’s calculators online that will help.

KiwiSaver

KiwiSaver is good.

Get in it.

Advice

Take your advice from people who have been through several cycles. Johnny-come-latelies going through their first financial cycle underestimate the risks.

Ask older people what they would have liked to have known at your age. What would they save for if they could turn back the clock?

Read a book

You can learn more about money. The easiest and cheapest way to improve your knowledge is to get a book out of the library.

Image credit: 401k/401kcalculator.org

Adiós 2011

Fireworks over Zurich

From the future.

So…

***

We had an earthquake in Christchurch. Our family came out pretty well. There was some drama involved. Including the case of a stolen light bulb. And maybe we were being spied on. I went to my first TED event and I got together with a bunch of other young people to submit feedback to CERA. Then we had a few more earthquakes.

Christchurch Earthquake 22.02.11

A really stupid copyright law was introduced. The record companies showed their understanding of where the line was between things they should and shouldn’t be doing.

Home taping is killing music and it's illegal

Free speech was challenged multiple times. Tiki Taane, a book on child abuse and a band were all on the receiving end.

We had an election and a referendum. Then things went a bit awry with the tea tape situation. We found out that our media could be a little more ballsy, but that they’ll get searched by the police anyway.

We won the Rugby World Cup.

Rugby World Cup Christchurch

An ad for drink driving made the list of top YouTube videos.

The war on youth went on strong.

Most New Zealanders received a call from the international tech support scammers.

Name suppression controversy still appeared in the news.

Plus:

  • #Occupy
  • Rena
  • Women working
  • Failed raptures
  • Harry Potter finished with the final installment of the last movie
  • Will and Kate
  • Japan’s earthquake, tsunami, and nuclear situation
  • The London riots
  • Amy Winehouse
  • The Kardashphrie 72 day marriage
  • Planking
  • Angry Birds
  • Charlie Sheen
  • Steve Jobs
  • Kim Jong Il, the importance of serifs, Osama and friends
  • The Norway massacre (where TV helicopters were there before the police)
  • Egypt
  • Libya
  • Wikileaks (Julian Assange with a target over him, Bradley Manning finally in court)
  • Brazil’s landslide
  • Turkey’s earthquake
  • US tornadoes
  • Thailand’s flood
  • News of the World
  • Macaroons

Also, check out Public Address‘, Marian Schembari, and Cate Owen‘s 2011 recaps, because they’re pretty alright too.

Image credit: Gary Denham, Tambako the Jaguar, and I

Please Follow The Instructions Carefully

Voting instructions

I agree with Graeme Edgeler over at Legal Beagle: you should probably read the Waitakere (Sepuloni/Bennett) recount/judicial review judgment (pdf) by Judge Adams. Graeme calls it 14 pages of democracy.

It’s written in plain English, and it’s no surprise that Judge Adams has a Masters in Creative Writing and has written a book of poems.

“[6] Imagine a large, vacated, open-plan office. It is well-lit, day or night, and there are windows along one side. At one end, it connects, through a door, to another similar room; at the other end, a door connects it to a large kitchen-dining area. It is not flash but the basics are provided. The room is furnished with tables made of cardboard. Four large tables have been created; achieved by pushing six tables together, three on one side and three on the other. Sellotape strips join  them together, and ensure that there is no gap into which a slip of paper could disappear. A single cardboard table stands at the head of each large table – this is the place for the table leader. The folding chairs have slightly padded seats. On these seats the counters will sit for several hours each day. This is the Waitakere electorate offìce.”

Some interesting bits from the judgment:

Dual votes

On Election Day I remember having a discussion on Twitter about what happens if it turns out there is more than one vote for a voter. I asked at a polling place but they weren’t too sure either. Basically, the election people find out what happened from the voter, and if they seem legit, they allow their actual vote.

“[22] All the polling place records are collected and a thorough check is made in order to discover if anyone has been given more than one ballot paper; this is referred to [as] “dual votes”. Where dual voting seems to have occurred the Returning Officer conducts a check – even having her staff call to the home of the voter – so that the voter can shed light on the matter. The rule is that dual votes are both disallowed but if enquiry shows that the real voter received only one paper, their vote is allowed.”

Unenrolled voters

Nearly 400 votes weren’t counted because the voters weren’t enrolled to vote.

“[24] … In Waitakere, 393 people who cast votes were found not to be enrolled anywhere so their votes remained unopened, never counted. Those votes did not form any part of the official count.”

National paranoia

A National Party scrutineer wanted the building guarded by police. The judge: “The police were likely to have more productive tasks on hand”.

“[42] At approximately 8:15pm on the Wednesday evening a National Party scrutineer, Mr Mark Brickell, requested that I ask police to guard the building. He submitted that, if word leaked out that the vote seemed closer than the official count, there might be an attempt to interfere with the voting forms. I saw no evidence of any such risk; the suggestion had not been made earlier; the police were likely to have more productive tasks on hand; the building seemed secure. I provided a hand-written decision which gave my reasons. I permitted either party to employ security guards to attend outside the building provided they notified me, and I gave them my cellphone number for that purpose. I received no call. In the morning the ballot papers were still where I had left them.”

<3

Best. Judgment. Ever.

“[47] … My favourite was the voter who emphasised their tick for Carmel Sepuloni by drawing a little orange heart in the rectangle containing her name.”

We don’t like admitting mistakes, or we love trees

Or we don’t know that we can get another voting paper if we screw one up?

“[49] … Quite a few voters had made ticks that they had scribbled over with the orange pen, but left a clear tick in another circle, which I took to be a clear indication of their preference. It seems that voters are shy of admitting they have spoiled their paper, because they could easily have obtained another. This might be fruitful area for voter education.”

The downside of transparent orange ink

Christopher Nimmo on the blog post: “But orange is just such a perfect colour for highlighting!”

“[52] … In one, the voter had made a tick for Carmel Sepuloni, and drawn a wavering line through her name. It is possible that the intention was to highlight the choice but I could not exclude the possibility that the voter had struck out her name. For me, this decision is much closer to my line than the previous decision. My level of doubt about whether the line was a change of heart of an emphasis is high; the possibility that a vote was intended is real. Nevertheless, close though it is to the line, I could not be sure that the voter clearly indicated that choice and for lack of clarity I treated it as informal.”

 

I think this all illustrates that in New Zealand the people dealing with votes actually care.

“I may heartily dislike the results of our latest election, but I couldn’t and wouldn’t dispute its validity. We’re lucky that way.” –Lucy Steward, comment on Legal Beagle.

Image credit: Liz West

The War On Youth: Pak’nSave Responds

Pak'nSave shoppersTheir reply to “Random” Pak’nSave Bag Searches. No comment on women with handbags or what happens if I did have something in my bag that I had bought from another supermarket.

Dear Matt,

I can confirm that our bag policy is applicable regardless of a customer’s age and is simply designed to prevent an ongoing shoplifting issue which we are trying to manage. We have a prominent sign in-store which clearly states that ‘We reserve the right to check all bags and may require you to leave large bags with a staff member while shopping.’

While I do appreciate having your bag checked is an inconvenience, unfortunately due to the level of shoplifting we experience in-store, it is an unavoidable part of how we are forced to do business, we would certainly prefer to not check customer’s bags but sometimes even with cameras and other security measures we are left with no option. I apologise if you felt you were unfairly treated and I hope you will continue to shop at my store.

My staff remain committed to giving our customers the best possible shopping experience, and by endeavouring to keep shoplifting to a minimum we hope we can deliver the lowest everyday prices.

Kind regards,

Steven McDonald
Owner
PAK’nSAVE Riccarton

Image credit: Naomi

The War On Youth: Drug Dogs At School

I wrote about the Ministry of Education’s search and seizure guide for schools a couple of months ago, but I missed this article that contains some really disturbing comments from those involved in education. Basically, the police used to assist schools with draconian drug dog and weapon searches of entire schools, but have stopped after their lawyers realized that they’re probably not legal.

Training anti-narcotics dog

The rights of a few

“Education Minister Anne Tolley said a law change might be needed, because it was wrong for the rights of one or two pupils to take precedence over the rights of the whole school community.” [emphasis mine]

Because, you know, it’s only the students with drugs and knives that are being protected by making sure searches are reasonable! As Michael Bott points out later in the article, you’re violating the rights of every student when you conduct unreasonable searches en masse.

“Every step has to be taken to prevent [exposure to drugs and weapons].”

An extremely single-minded approach. When do strip searches become a reasonable step?

Exempting teachers from the law

“Crown Law is also investigating possible law changes to protect teachers from being charged with assault or false imprisonment”.

The police being the only sensible people in the room

“They will still help schools with searches but only when there is evidence of pupils carrying weapons or illicit drugs.”

“Screw reasonable suspicion and screw the police lawyers”

“Secondary Principals Association president Patrick Walsh – principal of John Paul College in Rotorua – said … it was unfortunate that police would now offer searches only if there was “reasonable suspicion that drugs are being peddled at the school”. The searches should continue until their legality was tested in court or ministry lawyers ruled they were unlawful, he said.” [emphasis mine]

What is this I don’t even.

Second-class citizens

“‘No other New Zealand citizens are subject to the same intrusive search criteria,’ lawyer Michael Bott said.”

Random drug searches of innocent pupils “were ‘deemed OK by virtue of their age and the fact that they’re compelled to attend the school’”.

 

Hekia Parata is the new Minister of Education, so hopefully she isn’t as ridiculous as Anne Tolley. Though, Anne Tolley becomes the Minister for Police and Corrections, so good luck with that everyone.

Image credit: U.S. Navy photo by Mass Communication Specialist 1st Class Peter D. Lawlor http://www.flickr.com/photos/anhonorablegerman/5722364868/

Megafail: Universal Music Gone Rogue

Megaupload uploaded a $3 million+ viral video attempt in the form of a song, The Mega Song, to YouTube. Containing endorsements from many musicians that have contracts with Universal Music Group, they weren’t the happiest of campers.

Macy Gray sings in the video, which features will.i.am, P. Diddy, Kanye West, Kim Kardashian (who comes running whenever someone utters the word “endorsement”), Lil John, The Game, Floyd Mayweather, Chris Brown, Jamie Foxx, Serena Williams and Ciara on camera. (Side note: It’s accepted that Chris Brown can do endorsements now?)

Using YouTube’s content management system, which Universal has access to as copyright holders, they took the video down. They didn’t own any content in it. They just didn’t like it.

The lawsuit

Now Megaupload aren’t the happiest of campers, and are suing Universal, trying to prevent Universal from interfering with the video, which is now back up, after YouTube appears to have asked Universal as to why exactly they took it down.

The New Zealand connection (read: Universal don’t know what their own artists sound like)

Apart from Kim Schmitz/Kim Dotcom, Chief Innovation Officer at Megaupload having a house here in New Zealand where he also has permanent residency (which he celebrated by giving Auckland a $500,000 USD New Year fireworks display), Universal claimed that they took down the video because it contained content from one of their artists, Gin Wigmore.

Wigmore, of course, doesn’t appear in the video at all, in audio or visual form (but was approached to sing in it), so perhaps Universal have forgotten what their artists actually sound like, and mistook Macy Gray for her.

will.i.am

Two takedown notices were received, the second one from will.i.am (well, his lawyer), who appears in the video, saying “When I’ve got to send files across the globe, I use Megaupload”.

Ira Rothken, lawyer for Megaupload, says that written permission in the form of signed Appearance Consent and Release Agreements were provided by everyone in the video, including will.i.am. will.i.am’s signed form, which you can read here (pdf, will.i.am’s real name is William Adams), is pretty convincing.

The Hollywood Reporter has Ken Hertz, will.i.am’s lawyer, says that he “never consented to the ‘Megaupload Mega Song’”. Because he delivered that line to camera for another reason?

Dotcom says that will.i.am assured him that he “had not authorized the submission of any takedown notice on his behalf”.

Universal’s takedown rights “not limited to copyright infringement”

Universal claim that they can takedown the video under an agreement with YouTube–not the Digital Millennium Copyright Act. In a letter (pdf) to YouTube from Kelly Klaus, a Universal lawyer, says that “As you know, UMG’s [takedown] rights in this regard are not limited to copyright infringement, as set forth more completely in the March 31, 2009 Video License Agreement for UGC Video Service Providers, including without limitation in Paragraphs 1(b) and 1(g) thereof.”

In that case the DMCA’s rules and protections around takedown notices wouldn’t apply. If this is true, YouTube isn’t exactly open about it. They claimed that the video had been taken down by a copyright claim in the message displayed when people tried to watch it:

Mega Song block notice on YouTube

Rothken says “What they are basically arguing, they can go ahead and suppress any speech they want without any consequences. That’s not a workable paradigm”.

 

This is, perhaps, a huge tick in the column against the Stop Online Piracy Act, which is currently being debated.

Streisand effect, here we come.

Image credit: TorrentFreak